Air & Sea Box

Air & Sea Box
Maritime & Logistics
Transportation

Project Overview

Air & Sea Box is a logistics and shipping service provider offering customers reliable air and sea freight solutions between the United States and Trinidad & Tobago. The company partnered with our team to rebuild its website with a modern, user-friendly design, streamlined functionality, and updated tools to improve the customer experience.
The new site needed to include a freight calculator, updated contact information, and ensure accurate representation of the company’s air and sea shipping services.

Client Goals

The Challenge
The previous website contained outdated information, limited features, and legacy references to old systems. The client required:
  • Updated contact details and staff information.
  • A revised freight calculator with accurate per-pound and handling fees.
  • Clear distinction between AirBox and SeaBox services.
  • Removal of legacy references to the old Seabox system and outdated numbers.
  • Consistent branding and easy navigation for customers.
  • Improved instructions for customer pre-alerts and package tracking.

Our Approach

Our team focused on:
  • Rebuilding the site on a modern, responsive framework for accessibility across devices.
  • Designing pages around customer needs, including: Home, Services, Rates, Pre-Alert, and Contact Us.
  • Updating the freight calculator with corrected rates:
  • Adding freight calculator placement to both the rates page and homepage for easy access.
  • Refreshing the Pre-Alert page to include both AirBox and SeaBox options, and updating instructions with Suite #, Dept #, and account details.
  • Ensuring the Contact Us page reflected accurate contact info, clickable phone numbers, and direct email links for operations and sales representatives.
  • Preparing content areas to communicate seasonal surcharges and airline-imposed fees.
  • Cleaning up navigation by removing the outdated registration tab and legacy Seabox references.

The Results

The Outcome
The completed website delivers:
  • A professional, responsive digital presence aligned with customer expectations.
  • Accurate and transparent freight rate calculators that simplify cost estimates for customers.
  • Easy access to contact representatives via updated clickable phone numbers and email links.
  • A more intuitive Pre-Alert process, improving customer confidence and reducing errors.
  • A platform ready for future updates, announcements, and seasonal surcharge notices.
This rebuild has positioned Air & Sea Box with a refreshed, modern platform that strengthens customer engagement and enhances service delivery.

OVERVIEW

Preview

— , 
at 
Air & Sea Box

Let’s thrive together.

Contact us today and we’ll set up a meeting to discuss your requirements in detail. We’re just a message away.

Related Case Studies

Urban Addiction set out to move beyond a social-media-only storefront and launch a dedicated e-commerce website focused on men’s clothing....
Fortis Pharmaceuticals, a distribution company specializing in registered pharmaceuticals along with select beverages, snacks, and skincare products, partnered with our...
Home Solutions, a leading property development company in Trinidad & Tobago, partnered with our team to redesign their website as...
7 Circles Holistic Centre is the wellness arm of The Sunbeam Foundation, providing holistic care services encompassing mental, emotional, physical,...
Innovative Security Technologies partnered with our team to develop a professional website that reflects their brand identity, services, and recruitment...
Enhance Aesthetics TT, a premier skin laser clinic and medical spa located in Tobago, partners advanced cosmetic treatments with a...