Paradox Studios Limited

Career Opportunities

Creative Agency Operations Manager

Are you intrapreneur-minded?

Paradox Studios Limited, a Digital Marketing Agency is looking for an experienced Agency Operations Manager to join our team.

This is a dynamic role for a people-focused, solutions-oriented, innovative individual who thrives on making things run efficiently. The Operations Manager will own our processes, provide leadership to the Paradox Team, and oversee the day-to-day operations of the agency.

Reporting directly to the Chief Executive Officer, you will assist the team with implementing a growth-focused strategic plan. You will also be the agency’s ‘control tower’, responsible for ensuring that projects are completed on time and within budget while maintaining our usual level of service excellence and client satisfaction.

If you have expertly managed accounts, projects, and clients and can juggle multiple tasks while keeping an eye on the big picture with a calm approach, then send us your résumé and let us chat!


  • Manage the agency’s master schedule and oversee workflow, time tracking, and reports on project timelines and budgets.
  • Communicate with the team and liaise with clients to keep work flowing and maintain project schedules within budget.
  • Set up scalable, efficient processes and systems to better manage workflow and communications.
  • Prepare project proposals, estimates, contracts, and scope of work documents
  • Assist with new business development through prospect research and RFP coordination.
  • Ensure office equipment and IT are up-to-date and working effectively.
  • Vendor coordination and management, including freelance designers, photographers, and videographers

Required skills and experience:

  • First Degree in Marketing, Business Management or related field
  • 5+ years of marketing and/or project management experience in a creative agency
  • Thorough understanding of the production process, from concept to finished project
  • A basic understanding of design principles as well as photography and video production would be an asset.
  • Strong written and verbal communication skills
  • A keen eye for detail and the ability to proofread
  • A passion for project management and a track record of establishing successful workflows and processes
  • Familiarity with project management programmes and email marketing software
  • Some understanding of agency financial management/HR or willingness to learn
  • Strategic Thinker
  • Ability to analyse and solve problems
  • Persuasiveness
  • Ability to exhibit sound judgement
  • Ability to delegate
  • A strong work ethic, motivated, flexible, and enthusiastic
  • You must have directly managed people and projects in another organisation to qualify.

Is this you?

Then send your cover letter and resume to or fill out the form below.



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